According to Gartner research, only 28% of artificial intelligence infrastructure projects fully achieve their return on investment, with ITSM being the area most likely to yield positive results.
AI ROI Skepticism
contrarian
sentiment shift
Hyperscalers and colocation providers face growing scrutiny as massive infrastructure spending, fueled by AI demands on power, cooling, and compute, shows a widening gap with realized revenue. This skepticism questions the near-term financial justification for current investment trajectories across edge, enterprise, and facility operations amid sustainability pressures.
A PwC survey of over 4,400 business leaders indicates that more than half of CEOs have not seen corresponding increases in revenue or cost savings despite significant investments in artificial intelligence technology.
According to Gartner, software vendors and cloud providers are currently absorbing the projected one trillion dollar increase in artificial intelligence expenditures, but end-users are expected to face long-term cost escalations.
A skeptical French administrator expresses profound doubt regarding an executive's aggressive timeline for AI execution capabilities, citing current failures of Copilot to even correctly answer questions about Power Automate.