Gartner
Gartner observes that initial AI infrastructure investments, often subsidized by vendors, frequently fail to achieve full return on investment. This suggests vendor incentives can obscure underlying cost inefficiencies. While some AI initiatives, particularly in IT Service Management, show significant payoff, enterprises must look beyond initial subsidies for long-term financial sustainability and value realization.
The firm emphasizes a critical need for organizations to reassess AI investment strategies as direct operational expenditures for integration are expected to increase. Enterprises must prepare for a transition from vendor-supported growth to managing potentially higher, direct costs. This strategic shift requires proactive financial planning to ensure sustained AI utilization and value realization beyond the initial adoption phase.
Gartner also highlights evolving risks in specialized AI projects, with some potentially failing. However, recent analysis suggests migrating to mainframes could be a more cost-effective alternative for some organizations compared to other solutions, despite potential vendor lock-in concerns. This presents a nuanced view on infrastructure choices, balancing cost-efficiency against strategic risks and maturity assessments like the Hype Cycle.
Last updated June 21, 2026